Privacy Policy

 Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, postal address.

Account Information: Username, password, and other account details.

Payment Information: Credit card details, billing address, and transaction history. (if you make a purchase, credit card and or banking detail however, such information is collected and processed by our payment processing provider and not by us directly). 

Order Information: Products purchased, order history, and delivery information.

Communication Information: Information you provide in communication with us (e.g., customer support inquiries).

Usage Information: Information about how you use our Website, including browsing history, IP address, and device information.

Marketing Preferences: Your preferences for receiving marketing communications from us.

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To process orders, fulfil purchases, and deliver products.

Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

Marketing: To send promotional emails and offers based on your preferences.

Analytics: To improve our Website's functionality, user experience, and marketing strategies.

Legal and Compliance: To comply with legal obligations and protect our rights.

Disclosure of Information

We may share your personal information with:

Service Providers: Third-party service providers who assist in delivering our services (e.g., payment processors, shipping companies).

Marketing Partners: With your consent, third parties for marketing purposes.

Legal Requirements: When required by law under a warrant (State and / or Federal), subpoenas, court order, or other governmental authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information, improve user experience, and tailor our marketing efforts. You can manage your preferences for these technologies through your browser settings. You can disable cookies and tracking technologies, but this may affect your experience on our Website.

Unsubscribing or Opting Out

If you would like to unsubscribe or opt out from receiving our newsletters or marketing communications at any time, for any reason, please follow the instructions at the relevant site. Alternatively, you can email us on hello@abodethecollective.com.au.

Data Security

We implement security measures to protect your personal information from unauthorised access and misuse. However, no data transmission over the internet is completely secure. We cannot guarantee the security of your information.

Access and Correction

Abode The Collective reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Protecting your personal information

We take reasonable steps to protect any personal information that we hold from misuse, interference and loss and from unauthorised access, alteration and disclosure.However, data protection measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your personal information. You must take care to protect your personal information. You should notify us as soon as possible if you become aware of any security breaches.

We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.  We may need to retain records containing personal information to comply with record keeping obligations, and for other legitimate business purposes. 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Abode The Collective

Email: hello@abodethecollective.com.au